Thing 16 - Faster than a Speeding Snail

• Have you used MnLINK in the past? What was your experience?
• I've used MN link to get books, articles, & other theses for my master's thesis. Some of the requests did not come back for over a month...only to find out that the item was lost and could not be found. That was 4 years ago. I hope it's faster now! So timing definitely is an issue.
• Either way, it is still a critical service.